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How to use
How to use
Ingredients
Ingredients
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Processing Time
Processing Time
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We'll notify you by email if there is a significant delay.
Shipping Rates & Delivery
Shipping Rates & Delivery
We offer free shipping on Order $75+. Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on your location and the carrier.
Domestic Orders (U.S.) Standard shipping typically arrives within 5–7 business days after processing.
International Orders: We ship internationally, excluding the entire Lira Clinical line. Please note that international orders may be subject to customs fees, duties, or taxes imposed by your country.
These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us at jessica@earthesthetics.com so we can resolve the issue promptly.
Questions? Reach out to us anytime at jessica@earthesthetics.com
What’s your return/exchange policy on skincare products?
What’s your return/exchange policy on skincare products?
30-day return policy with conditions, exceptions, and exchange info. The item mustn’t be used within 30 days to receive a full refund. Exchanges accepted upon evaluation. Additional shipping costs may occur.
Do you offer product recommendations or skin quizzes for online shoppers who can’t get an in-person consult?
Do you offer product recommendations or skin quizzes for online shoppers who can’t get an in-person consult?
TBD
How do I know which products are right for my skin type?
How do I know which products are right for my skin type?
Earth Esthetics has a very helpful guide in the menu section to search for products based on your skin condition and type. We also offer virtual skin consultations if you need further assistance. Schedule Services
Are your products cruelty-free / clean / fragrance-free
Are your products cruelty-free / clean / fragrance-free
Yes — all the brands we carry (Lira Clinical, HOP+, AO Medical USA, Le Mieux) are cruelty-free. Many formulas are also fragrance-free, though this varies by product, so check individual product labels for specifics.
Do you have a loyalty rewards program?
Do you have a loyalty rewards program?
Yes, we do! Once you become a member, you automatically receive $15/150 points to use towards your first purchase.
There are also multiple ways to earn free points. You earn one point per $1 you spend, and there are stipulations on how to use your points at checkout.
Some promos you may receive through email prohibits using points alongside another discount. Please visit the rewards page for more details. Rewards – Earth Esthetics
